QUANTITIES

• Order quantity: Ensure you include a percentage for cutting (MDECOR LTD generally recommends 10-15% of the area to be tiled). Should you require additional tiles at a later date, we will endeavour to obtain the same batch. However, this is not always possible, so it is recommended you order a sufficient quantity to tile your project.
• All orders will be calculated to the nearest full box lot.

 CUSTOMER PICKUP

• The following is the maximum carrying capacity that MDECOR LTD will allow when loading customer’s vehicles: Small cars, hatchbacks etc 200kg, Medium cars 300kg, Large cars & medium SUVs 350kgs, Large SUV’s & Vans 500kgs, Pickup trucks 650kgs, Single Axle trailer un-braked 459kgs, braked 1000kgs, Dual Axle trailer un-braked 1000kgs, braked 1500kgs.
• Per the Land Transport Act 1998, your order will only be loaded if it does not exceed the load capacity of your vehicle or trailer. You are responsible for ensuring the load is properly secured on or in your vehicle, please bring appropriate strapping if required.

SHADING/BATCH VARIATION

• Please check the tile or stone colour, size and texture prior to installation. There may be a slight variation between the sample and the delivered goods due to tile manufacturing process. Variations do not indicate a defect.

INSTALLATION

• Please ensure the tiles you select have the correct technical characteristics including the PEI rating for the area being laid.
• Goods must be installed in accordance with the best tiling practice, manufacturer’s directions, guidelines and relevant New Zealand building standards.
• Please be aware that tile installation and laying constitutes aesthetic acceptance of the goods. Any claims once tiles are fixed cannot be accepted.

TERMS OF PAYMENT

CASH SALE TRANSACTIONS

• To secure an order, a 50% deposit is required.
• Payment in full is required in full before delivery. Includes any storage fees.
• Stock cannot be reserved  without a 50% deposit.
• Payment in full is required before delivery of product and falls due on the Agreed Supplied Date.
• The deposit is refundable if order is cancelled within 7 days of order date.
• Storage fee may be applied beyond the Agreed Supply Date